Easily capture, classify, access and deliver customer content across departments and from within Salesforce CRM
79%
of service professionals say it is impossible to provide great service without a complete view of customer interactions [1]
Deliver a true 360-degree view of customers and ensure users can generate and retrieve all relevant communications.
Ensure marketing campaigns and customer communications are on brand every time.
Ensure everyone is accessing the correct version of critical documentation and enforce brand templates.
Achieve results faster by ensuring users have access to the documentation they need without leaving Salesforce.
Work more efficiently and improve on key SLAs with greater documentation control.
Improve sales and service productivity with fully flexible content services.
Generate personalized correspondence within Salesforce for multi-channel output.
Manage rich media assets for brand governance and rights management.