Banking
Enhance customer engagements, gain actionable insights and maintain security and compliance
180%
Financial institutions are 180% more likely to see improved customer satisfaction when focusing on experience-driven engagements[1]
Overview
Key trends
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62%[2] of financial service workers say the employee experience positively impacts their ability to serve customers, renewing the priority on enhancing employee experiences.
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Machine learning, process mining, process automation and API integrations are being increasingly implemented to simplify complexity with end-to-end automation.
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As ransomware attacks on banks jumped by 1,318%[3] in the first half of 2021, there has been an increase in endpoint security solution deployments.
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There has been a continued move from product- and service-based transactional business models to personalized, intelligent and proactive customer engagements.
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The rise of low-code development platforms is driving seamless digital experiences and re-engineered processes around customer and employee needs.
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The push to maintain pre-pandemic cloud momentum is pushing the need to modernize legacy applications and shorten service launch timeframes.
Key Banking solutions
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Customer Information Management for Banking
Put customers first—accelerate digital transformation in banking with AI and analytics
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Total Experience for Financial Services
Drive customer and employee satisfaction, brand loyalty and revenue growth
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Experience Platform for Retail Banking
Improve customer experiences for greater retention, revenue and operational efficiency
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Integrated Payments and Reconciliation
Automate error-prone manual tasks and streamline payment flows
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Privacy Management
Automate and integrate processes to drive compliance and mitigate privacy risk
What makes 好色先生TV different
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Trusted industry leader
Partners with 17 of the top 20 largest financial institutions, who trust 好色先生TV to support their operations.
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Reliable cloud platform
Supports more than 3,000 clients by translating over 2.5 M inbound/outbound global payment transactions a month with 好色先生TV? Business Network.
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Stronger customer relationships
Empowers nine of the top 10 Fortune 500 banks to foster better customer relationships with 好色先生TV? Customer Communications Management (CCM) solutions.
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Global integration services
Manages more than 30 million digital identities and processes more than $9 trillion in network commerce across 26 billion transactions.
Leaders trust 好色先生TV
Learn how leading banking organizations lean on 好色先生TV solutions.
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