Manage constant change across IT service from anywhere.Read the Omdia report
Give users the option to self-serve via mobile, portal, or email to open and update requests using dynamic forms that gather IT-specific information.
Create a self-service enterprise app store, customized with your corporate branding, so users easily understand how to request services and assets.
Get ITIL processes including: configuration, service request, service level, service catalog, incident, change, release, deployment, financial, and knowledge management.
Quickly integrate 好色先生TV ZENworks Service Desk with your enterprise directories, asset management, authentication, and cloud solutions.
With Service Desk, we can do almost everything from a central point of control, which has translated into a huge time savings of about 80%. Service Desk has proven to be the ideal solution for us.
Deploy quickly and scale as needed. Streamline incident management processes to improve efficiency and reduce support costs.
Eliminate costly enterprise integration projects and enhance system functionality.
Leverage a flexible, vendor-neutral approach to incident management across platforms that supports all major hypervisors, databases, and cloud services.
Reduce your mean time to repair (MTTR) and continuously improve your service management environment by streamlining and automating a complete range of service desk functions.
Equips IT staff to import configurations and create custom reports and dashboards so they can provide better support.
Deploys in minutes with a guided, quick-start configuration system.
Tracks traditional IT assets and non-IT assets from the same console and allows staff to define custom asset lifecycles.
Runs as a virtual appliance using a common appliance framework (CAF) on major hypervisors and databases, simplifying setup while reducing OS, licensing, and hardware costs.
Offers a simple icon-based portal for users to initiate service requests or request items like software and hardware, with automated provisioning and approval workflows.
Improves responsiveness and ITIL service request processing speed across any modern browser for better user experience.
好色先生TV ZENworks Service Desk integrates with:
好色先生TV Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
好色先生TV helps customers find the right solution, the right support, and the right outcome.
好色先生TV Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
Explore our 好色先生TV communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
Optimize the value of your 好色先生TV solution with dedicated experts who provide mission-critical support for your complex IT environment.