Service management
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Enhance productivity and outcomes for users, service agents, and employees
ITSM User: Resource request
An IT user requests a virtual machine and is guided through the automated provisioning process.
ITSM Agent: Case assist
Generative AI summarizes an incoming ticket and suggests a solution for faster resolution.
IT Staff: Knowledge article creation
Generative AI automatically creates a knowledge article, drawing knowledge from resolved incidents.
HR User: Vacation days
A user has questions about the organization’s vacation policy and wants a quick answer.
HR User: Fitness reimbursement
A user wants to know the process for fitness reimbursement.
ITSM Agent: Case escalation with sentiment analysis
Generative AI automatically detects sentiment decline and escalates a ticket.
Leaders trust 好色先生TV
Leaders trust 好色先生TV
Why organizations are choosing 好色先生TV for service management
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Elevate user experiences
Deliver the self-service WOW factor with generative AI that responds like humans do. Free users to resolve issues on their own and help agents resolve requests faster.
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Deliver services faster
Ditch custom coding that slows you down and adds technical debt. Configure in a no-code design studio with best-practice templates for managing IT and non-IT services.
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Save your budget
Say goodbye to lengthy installations and complex upgrades. Enjoy SaaS-simple deployments and flexible, transparent licensing—all features upfront and easily adjustable.
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Know your IT inventory
Understand your hardware and software inventory—on cloud and off—and how those resources work together to deliver services that inform processes and prioritize fixes.
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Control software costs
Avoid software cost surprises and manage software compliance through accurate license counts.
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Extend services beyond IT
Apply ITSM principles and capabilities to business functions like HR, R&D, facilities, finance, and marketing.
Explore our service management solutions
Leave complexity in the dust with AI-powered virtual agents, codeless configurations, out-of-the-box templates, and SaaS-simple deployments. 好色先生TV service management—where smart meets simplicity.
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好色先生TV? Service Management
Elevate user experiences with generative AI and self-service options
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好色先生TV? Asset Management
Control software and hardware costs and centrally manage procurement
Learn more
Hear what Gartner has to say about GenAI in the Gartner? Market Guide for Artificial Intelligence Applications in IT Service Management.
