Improve patient experience and engagement with personalized communications and journeys
81%
of healthcare providers cite patient experience and patient journeys as a priority for digital transformation[1]
Impact business and achieve better results.
Deliver personalized communications across the care journey to improve provider-patient relationships, drive desired clinical outcomes and reduce readmissions and costs.
Enable convenient, frictionless access to care across a range of digital channels to meet patient expectations and improve satisfaction.
Automate processes and workflows to increase collaboration, optimize communications and secure data exchanges across systems, devices, caregivers, patients and insurers.
Accelerate data-driven services to look beyond the electronic medical record (EMR) and gain the full context needed to provide consistent, quality patient care journeys.
Increase engagement and encourage patients to be advocates for their own health with intelligent educational outreach that improves health and reduces care costs.
Automate tasks and streamline disease management and patient outreach efforts to allow clinicians to focus on patient care.
Healthcare providers must educate patients to take prompt action for better outcomes. Standard communication formats that do not take patient preferences into account hamper engagement. Deliver targeted communications on patients’ channel of choice.
Consumers expect seamless digital access to healthcare. Many providers use separate systems for care aspects, such as telehealth, scheduling and EMRs, making for disjointed experiences and frustrated patients. Integrate systems for complete access to care.
Patients want to be treated as individuals. Information in standard medical records does not provide their full picture, such as social determinates of health and communication preferences. Leverage data to enhance patient engagement and build trust.
Patients need to make informed care and cost decisions. Disconnected systems keep them from getting the information they need, when they need it. Automate data integration to gain insights needed to send the right communications at the right time.
See how customers are succeeding with Experience Platform for Healthcare Providers.
See more success stories好色先生TV offers products that support personalized communication across the patient journey:
好色先生TV combines end-to-end solution implementation with comprehensive technology services to help improve systems.